What to Do When a Pipe Bursts: Your Plumbing Emergency Guide

Few home emergencies are as stressful as a burst pipe. Water can spread across floors and into walls within minutes, so knowing exactly what to do in the first few moments makes a huge difference in how much damage your home suffers. Keep this guide handy.

Step 1: Shut Off the Water Immediately

Your first priority is to stop the flow. If you know which fixture is involved, use its local shutoff valve. If the source is unclear or water is spreading fast, go straight to your main water shutoff valve, usually located where the water line enters the home, and turn it off.

• Locate your main shutoff valve now, before an emergency, so you can find it fast.
• Turn the valve fully clockwise to stop the water.
• For a water heater leak, shut off the unit as well.

Step 2: Cut the Power if Needed

If water is near outlets, appliances, or your electrical panel, shut off electricity to the affected area at the breaker, but only if you can reach the panel safely and without standing in water. When in doubt, stay clear and call an electrician.

The faster you shut off the water, the less damage you face. Every minute counts when a pipe lets go.

Step 3: Drain the Lines and Limit the Damage

Open the cold taps to drain remaining water from the system and relieve pressure. Move furniture and valuables away from the water, soak up standing water with towels, and use buckets to catch any active drips while you wait for help.

Step 4: Call a Plumber

Once the water is off, call a licensed plumber right away. A temporary patch is not a fix; burst pipes need professional repair to prevent it from happening again. Take photos of the damage for your insurance while you wait.

Mayer Plumbing offers 24/7 emergency service across Berthoud and Northern Colorado. If a pipe bursts, call (303) 532-7597 any hour and we will guide you through shutting off the water while we head your way.