Every Plumbing Question, Answered

No. Estimates are always free. Tell us what is going on, we will assess it, and you will get honest, upfront pricing before we lift a wrench. There is never any pressure to move forward.

We are a family-owned company based in Berthoud, serving the surrounding Northern Colorado area including Loveland, Longmont, Johnstown, Mead, and Fort Collins. Not sure if you are in range? Give us a call and we will let you know.

Yes. Every Mayer Plumbing technician is licensed, insured, and background-checked. All of our work is code-compliant and backed by a parts-and-labor workmanship warranty.

We use flat-rate, upfront pricing. After diagnosing the issue, we give you a clear all-in price before any work begins—no hourly meter running and no surprises on the final bill.

For most of our service area we offer same-day appointments when you call by midday, and true emergencies are dispatched immediately, 24/7. We will give you an honest arrival window when you call.

Common causes include a pilot light or thermocouple failure on gas units, a burned-out heating element or tripped thermostat on electric units, a tripped breaker, or heavy sediment buildup. Our plumbers test each component to find the exact cause instead of guessing.

Those sounds usually mean sediment has built up at the bottom of the tank, making it work harder and less efficiently. We can flush the tank and, if the buildup has caused damage, advise you on next steps.

Yes. A leaking or burst water heater is an emergency we handle 24/7. Call (303) 532-7597 and we will get a plumber out fast to shut it down and repair it.

For many homes, yes. Tankless units deliver endless hot water, take up far less space, and last longer than tank models—often 20 years or more. We will assess your usage and home setup and tell you honestly whether the upgrade makes sense for you.

It depends on how many people are in your home and your peak hot-water demand. As a rough guide, a 40-gallon tank suits 1–3 people and a 50-gallon suits 3–5, but flow rate matters more for tankless. We size every install to your specific household.

Yes. Every installation includes disconnecting, removing, and responsibly disposing of your old unit—it is part of the flat-rate price we quote you upfront.

For pipes in good condition, yes—hydro-jetting is one of the most effective and safe ways to fully clean a line. We inspect first to make sure the pipe can handle it before recommending it.

A clog in the main line can absolutely cause sewage to back up into your home. If multiple drains are slow or gurgling at once, call us right away—that is often a sign of a main-line problem.

A slab leak is a leak in the water lines running beneath your concrete foundation. They can cause serious damage if ignored. We use specialized equipment to locate them precisely and repair or reroute the line with minimal disruption.

Usually not. Our electronic and acoustic detection tools let us narrow the leak to a small area, so any access we need to open is minimal and targeted—not exploratory demolition.

Absolutely. We move and rough-in supply and drain lines, set new tubs, showers, and toilets, and connect all fixtures so your remodel passes inspection and works perfectly.

Low shower pressure can come from a clogged showerhead, a failing pressure-balancing valve, or buildup in the supply lines. We diagnose the cause and restore strong, steady flow.

Yes. We install customer-supplied sinks, faucets, and disposals, and we make sure all connections are sealed and code-compliant so there are no leaks down the road.

Kitchen clogs are usually grease, food, and soap buildup in the trap or branch line. We clear it thoroughly and can recommend habits or a disposal upgrade to keep it from coming back.

Shut off the water—either at the fixture or the main shutoff valve—to stop the flooding. For a water heater issue, turn off the unit too. Call us and we will guide you through it on the phone.

We are transparent about emergency rates and always give you the price before any work starts. No surprises, even on nights, weekends, and holidays.